Services and Sectors we Serve
Meet the Team
What to expect/benefits
Why you need us!


You'll benefit from our team of highly experienced consultants with years of experience, knowledge and proven processes to help you reach your business goals.

MultiLink Consulting Business Management Solutions

Lynn Hill
MultiLink Consulting - Lynn A. Hill FICB PFP

President, MultiLink Business
Management Solutions
www.multilinkconsulting.com
info@multilinkconsulting.com
238 Lansdowne Street East
Peterborough, Ontario
K9J 6X9
(705) 872-8357

Lynn Hill has earned the CMC Designation (Certified Management Consultant)   This designation is the profession’s only international certification mark, recognized in more than 40 countries and represents a commitment to the highest standards of consulting and adherence to the ethical canons of the profession.

Lynn's areas of expertise include:
  • Business plans and feasibility studies
  • Marketing plans and branding
  • Project management
  • Re-structuring and trouble shooting
  • Growth strategies and planning
  • Strategic planning
  • Organizational reviews and solutions
  • Teacher/Trainer
  • Business analysis and operational reviews
  • Financial analysis and profit maximization
  • Interim/Contract Management Consulting
  • Not for Profit - Operations/Governance

Some of Lynn's related experience includes:

  • Project Management for the following:
    • Hotel
    • Alternative and Comlementary Health Clinic
  • Operational Review and Solutions for the following:
    • Flower and Gift Company
    • Home Building Company
    • Trucking Company
    • Four Star Resort
    • National Museum
    • Car Dealership
    • Health and Safety Company
  • Marketing Plans for the following:
    • Canadian Fashion Designer
    • Region of Waterloo Tourism
    • Kia Dealership
    • Retirement Home
    Business Plans for the following:
    • Sports Park
    • Montessori School and College
    • Hotel
    Re-Structuring for the following:
    • Marina
    • Home Building Company
    • Medical Centre
    • Resort
For testimonials about Lynn's work, click here.

Applicable Education, Training & Designations:

  • Graduate of Trent University
  • CMC
  • PFP

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Golden Pathways

Cora Whittington Golden Pathways - Cora Whittington

www.goldenpathways.ca
cw@goldenpathways.ca
RR 11 3075 Wallace Point Rd
BUSINESS: (705) 745-4006
CELL: (705) 872-6418
FAX: (705) 745-4006

Cora Whittington is currently a personal and professional coach of professionals, executives and business owners. She also works with groups and organizations as a facilitator and consultant specializing in teamwork and strategic planning. Cora has local, national and international experience working with all sectors including government, not-for-profit, healthcare, business, industry, tourism and agriculture.

Cora's background includes a degree from the University of Guelph, working with Ministry of Corrections, founding member of Peterborough Youth Services and Women and Rural Economic Development Organization, graduate of Advanced Agricultural Leadership Program, mediator with Farm Debt Review Board and train the trainer for the Ontario Agricultural Training Institute. Cora is also a Leadership Development volunteer for the United Way.

Her areas of expertise include:

  • Identifying and removing barriers to business and personal growth
  • Improve inter-personal communication
  • Team-building
  • Personality Profiles ~ Insights Discovery
  • Coaching
  • Conflict resolution
  • Working with people in transition
  • Leadership development
  • Customer Service
  • Problem Solving
  • Appreciative Inquiry
  • Strategic Planning Facilitation

Applicable Education Training & Designations:

  • Certified Wavemaker Coach, Level 2
  • Certified Core Dynamics Teacher
  • Accredited Insights DiscoveryTM facilitator and coach
  • Bachelor of Applied Science (BASc)
  • Plus more listed on www.goldenpathways.ca
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Market Optics

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Market Optics - Mike Mair

mikemair@marketoptics.ca
President, Market Optics
1412 Wildlark Drive
Peterborough, Ontario
Business: (705) 745-7776
Cell: (416) 949-0340

Mike graduated with am MBA from the Ivey School of Business, University of Western Ontario. He is also a member of the Market Research and Intelligence Association.

His areas of expertise include:

  • Marketing Management - determining and executing marketing mix elements, tools and techniques/process management.
  • Research - designing and managing consumer and customer research, developing and conducting informational workshops, coaching and training clients to self-manage marketing efforts.
  • Innovation - trend management, ideation, new product/service development, testing/feasibility, plan development and success tracking/management intervention.
  • Strategic Planning - developing plans, portfolio analyses.

Related Experience:

  • Marketing Management - Group Marketing Manager Quaker Oats, Marketing Director ConAgra Snacks, Marketing Director Renee's Gourmet, Marketing Manager- Tabasco
  • Research - Qualitative & quantitative research for Enbridge Gas Distribution, Novartis, World's Finest Chocolate (U.S.), MIBRO Tool Group, Kraft Foods, Maple Lodge Farms, Uan's Hair Care, Electronics Workbench, The Beauty Supply Outlet
  • Innovation - Melitta Canada, Publix Super Markets (U.S.), New Product Manager- Warner Lambert (Pfizer), Group Manager New Products- Quaker Oats, New Product launch projects- ConAgra (Slim Jim), Maple Leaf Foods (Meatheads)
  • Strategic Planning - Melitta Canada, Regal Tent Productions, Renee's Gourmet, World's Finest Chocolate
  • Training/Coaching - Teaching experience: Sir Sanford Fleming, Schulich School of Business Executive Development Program, experience developing and leading marketing workshops
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Profit Improvement

Robert Totten

Profit Improvement Associates - Robert Totten, CA

www.we-improve-profits.com
bob.totton@rogers.com
66 Martin Road
Bowmanville, Ont.
Business: (705)-243-0523
Cell: (705) 760-1390
Fax: (705) 745.1223

Robert Totten is a Chartered Accountant. His areas of expertise include:

  • Objective and independent business analysis
  • Identifying problems with a business and what they are costing
  • Formulating business plans
  • Operational budgets and forecasts Financial planning
Related Experience:
  • Public accounting and consulting
  • Corporate lending
  • Entrepreneur - owned and managed small businesses
  • Business analyst with international management consulting organization
  • Developed analytical software to identify and quantify the cost of problems within a business
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Stephen H. Smith and Associates

Stephen H. Smith
Stephen H. Smith and Associates - Stephen H. Smith

www.shsmithassociates.com
stephen@shsmithassociates.com
26 Carson Court
Peterborough, Ontario
K9K 2R1
Business: (705) 876-9810
Cell: (705) 768-1777

Stephen has experience in:

  • Strategic Planning and Assessment -Developed models for corporate organization development which focused on strategic framework, organization performance, evaluation and leadership development. (City of Peterborough, Fairhaven)
  • Organization Assessment - Needs Assessment Employee Perception Surveys, Change Action Plans- City of Peterborough, Fairhaven
  • Succession Planning - Designed and implemented a competency-based recruitment and succession planning strategy that analyzed both present and future leadership/management competencies and skills (City of Peterborough)
  • Leadership Coaching -- Ongoing coaching of over 15 department staff in professional development, technical coaching of mediators
  • Collective Agreement Negotiations -Developed corporate negotiions strategy and successfully negotiated agreements with 9 public sector unions ( City of Peterborough, Fairhaven
  • Interest Based Employee Labour Relations - City of Peterborough, Fairhaven
  • Attendance Awareness Programs - Design, implementation and management of programs
  • Safety Culture Management - Behavioural- based safety cultures , Return to Work Programs ,WSIB Claims Management and Presentation of Appeals
  • Curriculum Development -- PRBC, University of Waterloo, SSFC, Fairhaven, City of Peterborough
  • Training and Teaching - PRBC, University of Waterloo, SSFC, BBC, City of Peterborough

He also has many areas of expertise, including:

Strategic Frameworks (Mission, Values, Future Directions); Organization Assessment (Needs Assessment, SWOT Analysis, Employee Perception Surveys, Change Action Plans); Talent Management (Individual SWO T Analysis, Leadership & Management Development Programs, Leadership Coaching, Managing Performance, Succession Planning);Resource Management ( Third Party Mediations, Labour contract Negotiations, Attendance Awareness Programs, WSIB Claims Management

Applicable Education Training & Designations:
  • MA, (Political Science) University of Waterloo
  • BA Honours(Political Science) University of Waterloo
  • Certificate Program in Alternative Dispute Resolution (Mediation) University of Windsor
  • Graduate Studies in Organization Design, Briercrest Seminary
  • Delta Epsilon Chi Honour Society
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dci

Dean Darnekk

Darnell Consulting Inc. (DCI) Dean Darnell MSW

www.darnellconsulting.org
dean.darnell@nexicom.net
11 Brintnell Blvd.
Brighton, Ontario
K0K 1H0
Business Toll free: 1-800-756-4554
Alternate: 613-475-9006
Cell: 705-760-4548

DCI was founded in 1987 and over the past 20 years has provided planning, management support and training to a wide variety of health and social service non-profit agencies as well as government. Our consulting focuses on Board Development and renewal, organizational planning, mission, vision development and the establishment of organizational priorities and future directions.

Focusing on the not-for-profit sector in Canada, DCI provides:

  • Strategic Planning
  • Board Development
  • Organizational Reviews
  • Social Action Research
Applicable Education Training & Designations:
  • Masters of Social Work (MSW)
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Silverthorn Management Consulting Inc.

Gwyneth James
Silverthorn Mangement Consulting Inc. - Gwyneth James, MBA CGA

www.silverthornmgmt.ca
gjames@silverthornmgmt.ca
Peterborough,Ontario
Business: (705) 775-0172
Cell: (705) 875-2748
Fax: (705) 775-2748

Gwyneth's areas of expertise include:

  • Strategic Planning Facilitation
  • Business Plan Formulation
  • Financial Analysis
  • Controllership Functions
  • Project Management
  • General Business Consulting

Some of Gwyneth's related experience include:

  • Prepared a detailed business plan which resulted in obtaining suitable financing for the construction of a new multi-million dollar recreational facility
  • Provided controllership functions including financial statement preparation and analysis, HR management services, and regulatory reporting to a mid-sized communications company
  • Participated in strategic planning including Net Present Value analyses of new service offerings and capital investments to a technical start-up
  • Project manager for an AS400-based billing software amalgamation involving 20,000 customers
  • Wrote $1M grant application for non-profit organization
Applicable Education Training & Designations:
  • Certified General Accountant (CGA)
  • Masters of Business Administration (MBA)
  • Bachelor of Science (BSc)
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Woodsend Consultants

Sheila Wood
Woodsend Consultants - Sheila M. Wood

awood23@cogeco.ca
472 Rogers Street
Peterborough, Ontario, Canada
K9H 1W9
(705) 874-8340

Sheila has researched and written proposals for grant and HRDC funds. She has developed operational short term and long term marketing initiatives such as Downtown Jazz Festival, Downtown Farmers Market for Peterborough BIA. Sheila has worked with various external and internal promotions for retail businesses including newsletters, retail surveys, media buying and advertising development.

Her areas of expertise include:

  • Marketing Consultation
  • Promotions and Event Planning
  • Public Relations
  • Media Relations
  • Copy Writing
  • Research
  • Business Planning
Applicable Education Training & Designations:
  • Over 25 years of experience in the areas of administration, marketing and
    sales promotion.
  • George Brown College Office Administration.
  • Courses in Time Management, Public Speaking, Labour Law, ACT (Database
    Management)Marketing and Promotions, Event Planning, Facade Program Workshops.
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Sherry Lynn Harrington

sl.harrington@sympatico.ca
Peterborough, Ontario
Business: (705) 742-0201

Sherry Lynn has had a varied career primarily in healthcare, having worked in hospital administration and in various financial management roles and for the past eleven years worked as a facilities planning consultant for various health sector clients across Canada. 

With a background in accounting and finance, Sherry Lynn has developed expertise in:

  • Business Process Improvement,
  • Benchmarking,
  • Operational Management,
  • Facilities Planning, and
  • Tool Development.

Related Experience:

  • Business Process Improvement, retained to review and eliminate non-value added work and recommend and implement enhancements in small and medium sized Finance departments.  Examples of process improvements included conversion of manual A/P processes to electronic,  implementation of a purchasing card program and automation of daily sales reporting;
  • Benchmarking, led implementation of a Ministry of Health and Long Term Care (MoHLTC) financial reporting system and participation as a test hospital in the Ontario Case Cost Project (a performance based benchmarking initiative); including systems selection and representation on various regional and provincial committees;
  • Operational Management, led the daily operations of a hospital Finance department; prepared a municipal annual operating and capital budget; managed municipal tax revenue investment portfolio; developed pro-forma operating budget for the merger of two children’s treatment centres;
  • Facilities Planning, developed MoHLTC Capital Planning documentation for over 20 organizations across Canada, most recently William Osler Health System, Chatham-Kent Health Alliance, Markham Stouffville Hospital, Quinte Health Care Corporation, Mental Health Centre Penetanguishene, Centre for Addiction and Mental Health; and
  • Tool development, developed a user-friendly data base and template for the Ministry of Children and Youth Services to collect space elements across all provincial children’s treatment centre sites to assess utilization and inform future capital planning decisions, best practices and utilization reviews.

Applicable Education, Training & Designation;

Sherry Lynn is a Certified Management Accountant (C.M.A.) and holds a Masters in Business Administration (MBA), Bachelor of Education (B.Ed.) and Bachelor of Science, Mathematics (B.Sc.).

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Synthesis Learning

Brian Harvey

Brian Harvey

brianharvey@synthesislearning.ca
1986 Hilliard St
Peterborough, ON
K9J 6X5
Business: 705-740-1063

Brian Harvey is an accomplished business and educational professional with significant senior management experience in both corporate and academic sectors   He has strong analytical and project management skills that have been applied for many years in information technology, manufacturing, sales, accounting and academic situations.

Brian has held positions in academia, IT, human resources, strategic planning, and accounting.  His work focuses on improvements in performance, increased competitiveness, and accomplishment of strategic objectives through ongoing education and training.  His major approach involves the development and implementation of educational opportunities using appropriate technologies.

Among his corporate experiences have been the implementation of major financial and ERP systems, as well as detail process analysis and redesign.  He has managed process change and the planning that accompanies it.  In the academic world, Brian has taught Business and Information Technology at the diploma and degree levels.  He has also designed Business programs at many levels from high-school remediation to honours level degrees and post-graduate diplomas.

Brian’s specific areas of expertise comprise:

  • Business problem and needs analysis
  • Instructional analysis and design;
  • Creation of single or multimedia educational materials for online or classroom delivery;
  • Implementation and evaluation of learning programs;
  • Course facilitation

Applicable Education, Training & Designation;

  • Master of Business Administration (MBA), University of Western Ontario
  • Master of Distance Education (MDE), Athabasca University
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